Before you book
What to expect, and what we ask of you.
• 48-hour cancellation policy: Please cancel or reschedule at least 48 hours before your appointment.• Cancellations within 48 hours will be charged 50% of the total service amount.• All deposits are non-refundable and will go toward your service when applicable.• No-call, no-shows will be charged 100% of the total service amount.By booking, you agree to these policies.
- Running late
- We hold your slot for 15 minutes past your start time.
- Not turning up
- 100% of the service.
- Cancelling late
- 50% of the service.Taken automatically from the card you booked with.
Changes, lateness and no-shows
- Running late
- We hold your slot for 15 minutes past your start time.
- Not turning up
- 100% of the service.
- Cancelling late
- 50% of the service.Taken automatically from the card you booked with.